Roswell, Georgia ยท water damage
Carpet soaked or a ceiling dripping? Water damage in Roswell, GA
Soaked carpet, a stained ceiling, a split pipe or sewage in a drain, in Roswell, Sandy Springs, Johns Creek and Milton. Call (678) 679-2562 and describe what the water has reached.


Four things people do in the first few minutes that cost them later
Wading in for a closer look
Water and outlets, cords or a panel do not mix, and CDC says power switches stay untouched while you stand in water. Look from dry ground and leave the rest to an electrician.
Running a gas-powered pump or generator in the garage
CDC puts engines outdoors, at least 20 feet from doors, windows and vents, even when those are open.
Tossing things out before they are photographed
FEMA's claim checklist asks for pictures or video of the damage, a list of what was harmed and every receipt, so the camera comes first.
Painting or caulking over a damp spot
EPA says paint over mold tends to peel, so a wall has to be clean and dry before anything covers it.
Say it out loud, in your own words
The number on this page goes through to a local restoration contractor that works in Roswell, Sandy Springs, Johns Creek and Milton. Say where the water is, where it seems to come from and whether it is still coming. The contractor can then talk through next steps with you.
Call (678) 679-2562 if you own the house or manage it. If you rent, your landlord or property manager is the first phone call, since repairs to the building are theirs to arrange.
Landmark Roswell Water Damage Restoration
1201 Bombay Ln, Roswell, GA 30076
Gather these before you dial
- The street address, with a cross street if the house is hard to find
- The room the water is in, and any room below or beside it
- Where it seems to come from, and whether it is still coming
- How long the floor, wall or ceiling has been wet
- A few photos with the date, taken from dry ground
- The age of the house, and of the water heater or appliance involved
- Whether you own the house or rent it
- Your insurance policy number, if you have a policy
Match the wet to the work from a leaky washer to a dripping attic
Eight kinds of water trouble in Roswell, Sandy Springs, Johns Creek and Milton houses, from a washer hose to a backed-up drain and a leak under the roof.
Find your problem by what you see
| Photo | What you can see | The page for it |
|---|---|---|
| Carpet that squishes, or a puddle across the floor | Water extraction and drying | |
| A split pipe, a spray, or water inside a wall | Burst pipe water damage | |
| A brown stain or a bulge in a ceiling | Ceiling and wall leaks | |
| Water down in a basement or under the floor | Flooded basement and crawl space | |
| Dark water coming up a drain or toilet | Sewage backup cleanup | |
| Dark spots or a musty smell after a leak | Mold after water damage | |
| A wet floor under a washer, dishwasher or water heater | Appliance and water heater leaks | |
| Drips in the attic or a stain after a storm | Storm and roof leaks |
When the water comes with danger, leave first
Water around outlets, cords or the panel
Stay clear of it, and touch no switch while you are wet or standing in water. CDC says the main power switch is the one to reach from dry ground, and an electrician is the call when reaching it would mean wading. At the first spark or whiff of burning, get out and phone 911 or the power company.
A smell of gas
Leave the house, touch no switch and light no flame. From outside, the gas company is Atlanta Gas Light on 877.427.4321, and 911 answers too.
Sewage or dark water coming up a drain
Do not touch it. Children and pets stay back, and anyone who touched it washes with soap and clean water.
A ceiling that bulges or sags
The Red Cross calls a wet ceiling heavy and dangerous. Nobody stands under it. If it falls on someone, phone 911.

Four towns north of the Chattahoochee
- Roswell, GeorgiaCity water for part of town, Fulton County for the rest, and county sewer everywhere
- Sandy SpringsAtlanta supplies the water, Fulton County handles sewer blockages, and about half the homes are rented
- Johns CreekRoughly 6 percent of the city lies in a regulated floodplain, and a river and four creeks are named
- Milton, GeorgiaNo city water or sewer, so a home without a sewer bill probably has a septic tank
Numbers worth saving before you need them
- Fulton County, drinking water emergencies in North Fulton
- 770-640-3040
- Fulton County, sewer concerns in North Fulton, day and night
- 404-612-3061
- Roswell Water Utility, leaks and water quality, weekdays between 7 a.m. and 4 p.m.
- (770) 641-3707
- Roswell after hours, through police dispatch
- (770) 640-4100
- Atlanta Department of Watershed Management, water service in Sandy Springs
- 404-658-6500
- Atlanta Gas Light, gas leaks and odors
- 877.427.4321
- Georgia Power, downed lines
- 1-888-891-0938
- Danger to life
- 911
Pages behind these facts
- CDC, Safety Guidelines: Reentering Your Flooded Home (last reviewed 24 Aug 2026)
- CDC, Safety Guidelines: Floodwater (last reviewed 24 Aug 2026)
- FEMA, What information do I need to file a home insurance claim?
- American Red Cross, Checking Your Home: Structural Elements
- EPA, Mold Cleanup in Your Home (updated 4 Jun 2026)
- City of Roswell, Water Utility
- Fulton County Government, Emergency Repairs (Water Services)
- City of Sandy Springs, Utilities
- Atlanta Gas Light, Emergency information
- Georgia Power, After a storm: downed lines and damaged meters
Checked 1 Nov 2026






